Refund Policy.
At Xtream-Masters, we want you to be completely satisfied with our software and services. However, we understand that sometimes things may not go as planned. If you are not satisfied with your purchase, we offer a refund policy to provide you with peace of mind.
We provide refunds for our software within 14 days of purchase. To be eligible for a refund, you must meet the following conditions:
- You must have purchased the software directly from our website.
- You must request a refund within 14 days of purchase.
- You must provide a valid reason for the refund request.
If your refund request meets the above conditions, we will process your refund within 7 business days.
Exceptions:
There are certain situations where we will not provide refunds:
- If you have already used the software to its full potential.
- If the software has been damaged or modified by you.
- If you have violated our terms and conditions.
In the event that we do not provide a refund, we will provide you with a detailed explanation of the reason for the decision.
How to Request a Refund:
To request a refund, please send an email to support@xtream-masters.com with the following information:
- If you have already used the software to its full potential.
- If the software has been damaged or modified by you.
- If you have violated our terms and conditions.
We will review your request and respond to you within 2 business days.
In conclusion, at Xtream-Masters, we strive to provide you with the best software and services possible. If for any reason you are not satisfied with your purchase, we offer a refund policy to ensure your satisfaction. Please review our refund policy carefully and do not hesitate to contact us if you have any questions or concerns.